1.1 These "General Conditions" governing the "online contract", accepted on Internet site. The contract is between Mr. Andrea Alfano, owner of the sole proprietorship Ramingo Camper & 4x4 and the Customer, via an electronic sales system called e-commerce. The Consumer is, in relation to contracts for the supply of goods or the provision of services, the natural person acting for purposes unrelated to business or professional activity. With the term e-commerce, we refer to all those activities and exchange of information that revolve around the economic transactions between individuals and organizations, including public administrations. This contract must therefore be concluded exclusively through the online channel called "Internet".

1.2 Below we report the conditions of sale by the vendor, which will remain effective until they are modified by the same. Any changes, corrections or updates will be reported in the relevant section on the conditions of sale available on the internet site are effective when they are published.

1.3 The "Info" given from the customer  in the "digital order form" are an integral and substantial part of this contract. Subject of the contract are the goods and services chosen by the customer and indicated in the "digital order form", the conditions and the price referred to the commercial offer (catalog).

1.4 The purchase contract is perfected only through the correct compilation of published order form on the website and through the consensus, expressed by the on-line membership and is considered concluded when the acceptance of the customer, by sending dell ' "digital order", he arrives at the Supplier's electronic; the customer will receive, via email, the confirmation of conclusion of the contract. It will be considered without effect the order made by anyone who is not resident or domiciled in Italy, has not turned 18 and is not in possession of the tax code and / or VAT. The Customer declares to know and accept the purchase limits in force at the time of the conclusion of the order.

1.5 The prices shown on the Internet website are inclusive of VAT and all other taxes. All prices do not include shipping costs. The customer will take care to see the amount of transport costs, before purchasing. The customer can choose the method of payment before confirming the order, using the methods indicated ON LINE. The payment of the goods by the customer will be using the method chosen when ordering. Nothing is more due by the customer in total order.



The description of each product contained in the site is purely indicative. The company can not also be held responsible for any damage to persons or property may be attributed to the use and installation of purchased materials also delayed and / or non-delivery of the product, 'the correspondence of goods to specifications published on the site , nor 'any other fact not attributable to the company directly. RAMINGO CAMPER 4X4 - ALFANO ANDREA is a retailer, any dispute on the product you need to contact the manufacturer of the product purchased.

The products sold are for sporting and non-road use.



3.1 On the website are published detailed data sheets for each individual product. Each card also has an indication of the availability of the product at our offices. stores and expected delivery time. By the very nature of sales via e-commerce, it is possible that the indication on the availability of the products may not be correct.


3.2 Some products for sale reported in Note Sheet "Return Policy: NOT APPLICABLE." These products are not in stock and procured after customer's specific request (works and artefacts made by hand by the Seller, which do not constitute simple resale goods). ON THESE PRODUCTS IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL 'THE RIGHT TO APPLY TO THE CASE OF WITHDRAWAL OF CONTRACT WORK IN FRUIT PRODUCTS.

3.3 The delivery times may vary significantly from order to order, depending on the type of components ordered, quantity, availability of products in our warehouses and production times, and delivery of our suppliers.

3.4 Normally the execution of orders paid by credit card takes place within 5 working days from the date of entry, while for payments by bank transfer you must add the time required for accreditation of banks, ie 3-5 days more. Sometimes delivery also takes a few weeks, but very often we process the order the same day it was received. In case the order fulfillment requires a time longer than 20 working days, we will communicate by telephone the new expected delivery time. The Customer shall be entitled to cancel the order or confirm the purchase.



4.1 The yield is ex warehouse, this excludes liability in case of damage or loss of the goods by the carrier. The company relies on couriers to transport the clear reputation and ISO 9001 certified.

NO LIABILITY 'CAN' BE ATTRIBUTED TO ALFANO ANDREA IN CASE OF LOSS, DAMAGE OR DELAY OF DELIVERY OF GOODS SENT. The materials are transported at the risk of the customer. Any type of ancillary service (delivery to the plan, insurance, right to a sign) must be specifically requested by the customer shall bear the related additional costs.

4.2 Alfano Andrea issue a regular tax invoice / receipt of the purchased products, by inserting the document inside the packages shipped or sending the document by e-mail to the order. For a printed invoice, authentic information provided by the Customer. No change in the bill will be possible after the issuance thereof.

4.3 The invoice must be specifically requested at time of order and you have to provide your social security number and / or the VAT in the case of companies. It will be issued later (Article 22 of Presidential Decree N633 of 1972).



5.1 Unless otherwise specified by our customer service, delivery means to the street level. Upon delivery of the goods by the courier, the customer is required to check:

  • if the neck resulted damaged in the description of the damage before the signature write: RESERVE WITH SPECIFIC DAMAGE OF NECK, eg. right side crushed, broken, hole in cardboard etc.
  • if the package is intact you must write: NECK INTACT RESERVE CONTROL CONTENT;
  • that the number of boxes is the same as indicated in the consignment note delivered by the courier;
  • the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape, straps).

If these rules are not observed the courier insurance is not liable for the damage and you can not refund or replace the damaged piece.

5.2 Explanatory notes on delivery:
If the checked neck is damaged or altered (eg. With the cut adhesive tape and / or replaced) we invite the Customer to accept the package by applying the note on the carrier's document "Acceptance with reserve." In the event that on the carrier's delivery document were "Accepted without control", there will be no way to get the refund, provided other than the courier.

5.3 Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, in the manner provided herein.

5.4 If you fail to collect within 3 working days of the material in storage at the warehouses of courier because of repeated inability to deliver to the address indicated by the Customer, the order is automatically canceled. Any costs of storage will be charged to the customer / recipient.

Delivery times are not binding, but merely indicative

5.5 Shipment of the order will also take place with partial deliveries (ie multiple shipments per order), this will be the case where the order is made up of two or more products of different brands.


5.6 ALFANO ANDREA disclaims any liability in the event of disruptions caused by force majeure, events which prevent the smooth success of the contract, and is not responsible about the goods loss or damage incurred during transport. ALFANO ANDREA is also not responsible for any illegal and fraudulent use of credit cards, checks and other means of payment, as at no time of the purchase procedure is able to recognize the number of buyer's credit card, which , operating on a secure connection, it sends the data directly to the bank that manages the service. In the same way it is not able to monitor the correct and lawful origin of the security which is delivered by the customer to collect the goods.



Payments accepted are bank transfer and cash on delivery in cash to the courier.

Payment through bank transfer, will be provided by the customer, who will do this in a way anticipated and the bank details indicated in the order.

By choosing this type of payment the actual departure of the goods will only take place after the visualization of the movement on the current account of the company.

The cash payment (CASH ONLY) is only accepted for orders up to 900 €, for an additional cost of fees for collection.




7.1 All products in this list are covered by the minimum guarantee of law and of the respective manufacturer, any more favorable terms are indicated in the product description itself.
Ranger 4x4 & Camper can not be held responsible for the execution of the guarantee, although it will work in contacts with manufacturers and distributors for the maximum satisfaction of its customers.

7.2 The warranty does not in any way an engineer on site.

7.3 The product under warranty is replaced or repaired, just in case, for us to be defective for employees causes imperfect workmanship or material defect, provided delivered free to our warehouse, without our permission. The warranty is limited to replacement or repair and does not include any compensation for damages resulting from installation errors, inexperience, changes, improper use.



In case of failure of a product or non-conformity in general, is that the product is covered by a valid or expired warranty, the customer is required to send to the email address sales document together with appropriate documentation Picture and explanation of failure. That said, the company will not accept returns of any kind whatsoever unless authorized by it.


9. CLAIMS AND RIGHT OF WITHDRAWAL (Reference standard: the Consumer Code)

9.1 Any complaints must be forwarded to the e-mail, taking care to indicate the references of the order.


If the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form a reference to VAT), is entitled to terminate the contract for any reason, without explanation and without penalty, except as described in point 9.4

9.3 To exercise this right, the customer must send ALFANO ANDREA a notice to that effect within 14 working days from the date of receipt of goods. Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to


or by telegram or fax sent within the said period of 14 days and followed by a confirmation by registered letter with return receipt to be sent within the next 48 hours. Once such notice of withdrawal, we will inform the customer instructions on how to return the goods which must be received within 14 days from

9.4 The law applies to product purchased in its entirety; it can be exercised only on the withdrawal of the product purchased; in case of damage to the product packaging and / or any part of the content they are, the company will evaluate the possibility of replenishing material in the form of money or in whole or in part. In particular the right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where the company finds:

  • the failure to affix the notice warning of the return within the mailed package;
  • the lack of external and / or internal packaging;
  • the absence of integral elements of the product (accessories, cables, manuals, parts, ...) or defect to the product itself;
  • damage to the product;

The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories); to limit damage to the original package, we recommend to provide for appropriate packaging. the shipping costs for return of the asset are charged to the customer. The expedition, until the certificate of receipt in our warehouse is under the complete responsibility of the customer. If the goods are damaged during transport, ALFANO ANDREA will inform the customer (within 5 working days of receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement the value of the property (if insured); in this case the product will be made available to the customer for its return, while canceling the request for withdrawal. ANDREA ALFANO is in no way responsible for damage or theft / loss of goods returned by uninsured shipments. The delivery in its warehouse, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, ANDREA ALFANO will turn away from the amount of the reimbursement of the cost of recovery.

9.5 The right of withdrawal does NOT apply to products made to specifications (ON SPECIFIC REQUEST), products built on technical specifications required by the customer, clearly personalized or which by their nature can not be returned or are liable to deteriorate or expire rapidly.

9.6 Without prejudice to any repair costs for damage to the original, ANDREA ALFANO will refund the customer the amount of the value of the property, will not be reimbursed for the shipping costs incurred. No other penalties will be applied. The refund will be in the shortest possible time provided for the operation and within 30 days of receiving the notice of withdrawal, the amount charged by transfer of the amount to the credit card or by bank transfer. In the latter case, the Buyer shall promptly notify the bank details (IBAN) for the current account to which credit the refund.

9.7 The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where ALFANO ANDREA finds:

  •  the lack of external and / or internal packaging;
  •  the absence of integral elements of the product (accessories, or other parts, ...);
  • the product is damaged for causes other than its transport.

In case of forfeiture of the right of withdrawal, ANDREA ALFANO will return to sender the property purchased by charging the same shipping costs.



The standard packaging is provided by the respective manufacturer of the material ordered; if not considered sufficient by the company to the right content protection, it will be the company itself to provide to perform an additional packing with greater protection.



The products are certified for use on public roads are expressly indicated by the words APPROVED / I all other products ARE NOT APPROVED for use on public roads, but only to use in sporting events on the track or in CCTV as well as trade shows or exhibitions. ANDREA ALFANO is not responsible for any damage caused by incorrect installation or improper use of the product. The customer is informed by Andrea Alfano who by virtue of any sports training modified sull'autovettura the customer with the use of products not approved even purchased on its site assume that the same - before being used on highway - must be subjected to technical and documentary checks at the relevant MCTC, in order to successfully pass the upgrade testing of the Charter of circulation with subsequent release of international certificate, in accordance with the provisions of art. CdS 78 et seq. Accordingly, you represent that you have not in charge of this procedure Alfano, freeing it from any resulting civil / criminal liability upon receipt of non-approved spare parts purchased here, at the same time stating that the vehicle will be equipped with such purchases use intended only to competitions racing / sports or for use on closed circuit does not open to the public.



The consumer agrees and undertakes, once the purchase procedure "on-line", to handle the press and keep the present general conditions, which, however, has already seen and accepted, as an essential step in ' purchase, as well as the specifications of the product. It is strictly prohibited to enter false and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; the personal data and e-mail must be their only real personal data and not some other person and / or fantasy. It is expressly forbidden to make double entries corresponding to a single person or enter data of third parties. Andrea Alfano reserves the right to prosecute any violation or abuse, and for the protection of consumers



Filling in the appropriate space, on the website, you authorize Andrea Alfano to use their credit card, or other card issued in replacement thereof, and to debit your bank account in favor of Andrea Alfano the total amount indicated which made the cost of purchase "online". The procedure takes place via secure connection directly connected to the bank, owner and operator of the "on-line payment service", which Andrea Alfano can not access. If the consumer were to exercise the right of withdrawal (see item 9 of these general conditions) the amount to be refunded will be credited to the same credit card or in the manner chosen by the customer.



14.1 Andrea Alfano has the right to terminate the contract by simply informing the customer with adequate and justified reasons. In this case the customer shall only be entitled to a refund of the amount already paid. The obligations assumed by the customer as well as security for completion of payment the customer makes are essential, so that by express agreement, the failure by the customer, with just one of those bonds will determine the legal termination of the contract without any judicial decision, subject to the right to Andrea Alfano to sue for damages.



The sales contract between the customer and Andrea Alfano is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this sale contract, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence; in all other cases, the local jurisdiction is the only forum of Varese.



The personal information requested under the order are collected and processed to meet the expressed requirements of Customer and will not under any circumstances and no license to third parties, nor will be used for sending advertising material without permission of the owner . Andrea Alfano guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code under LD 196, 30.06.03. The data controller is ALFANO ANDREA - VIA ZERBONI Casee 6-21040 VENEGONO INFERIORE (VA) - TEL. 0331/864860 - MAIL



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